Service level agreements and supplier capacity decisions: The impact of incentive framing on trust

Eirini Spiliotopoulou; Wendy van der Valk

Service level agreements and supplier capacity decisions: The impact of incentive framing on trust

Eirini Spiliotopoulou^*
, Wendy van der Valk

^*Corresponding author for this work

Information Systems & Oper. Mgt.

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Original language	English
Title of host publication	Proceedings of the 29th EurOMa conference
Publication status	Published - 2022
Event	EurOMA 2022: Brilliance in resilience: operations and supply chain management’s role in achieving a sustainable future - Estrel Congress Center, Berlin, Germany Duration: 1 Jul 2022 → 6 Jul 2022 Conference number: 29 https://www.euroma2022.org/

Conference

Conference	EurOMA 2022
Country/Territory	Germany
City	Berlin
Period	1/07/22 → 6/07/22
Internet address	https://www.euroma2022.org/

Keywords

ervice Level Agreements
erformance-based Incentives
Capacity Decisions

Cite this

@inproceedings{5c656873973f4855acef4c2735cccd47,

title = "Service level agreements and supplier capacity decisions: The impact of incentive framing on trust",

keywords = "ervice Level Agreements, erformance-based Incentives, Capacity Decisions",

author = "Eirini Spiliotopoulou and \{van der Valk\}, Wendy",

year = "2022",

language = "English",

booktitle = "Proceedings of the 29th EurOMa conference",

note = "EurOMA 2022 : Brilliance in resilience: operations and supply chain management{\textquoteright}s role in achieving a sustainable future ; Conference date: 01-07-2022 Through 06-07-2022",

url = "https://www.euroma2022.org/",

}

TY - GEN

T1 - Service level agreements and supplier capacity decisions: The impact of incentive framing on trust

AU - Spiliotopoulou, Eirini

AU - van der Valk, Wendy

N1 - Conference code: 29

PY - 2022

Y1 - 2022

KW - ervice Level Agreements

KW - erformance-based Incentives

KW - Capacity Decisions

M3 - Conference contribution

BT - Proceedings of the 29th EurOMa conference

T2 - EurOMA 2022

Y2 - 1 July 2022 through 6 July 2022

ER -