Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent

Research output: Book/ReportBookScientific

Original languageEnglish
Place of PublicationCham
PublisherPalgrave Macmillan
Number of pages164
ISBN (Print)9783319720166
Publication statusPublished - 2018

Cite this

@book{f6f8703195c74283ada7cb8f95e97edb,
title = "Service Operations Dynamics: Managing in an Age of Digitization, Disruption and Discontent",
author = "Henk Akkermans",
year = "2018",
language = "English",
isbn = "9783319720166",
publisher = "Palgrave Macmillan",

}

Service Operations Dynamics : Managing in an Age of Digitization, Disruption and Discontent. / Akkermans, Henk.

Cham : Palgrave Macmillan, 2018. 164 p.

Research output: Book/ReportBookScientific

TY - BOOK

T1 - Service Operations Dynamics

T2 - Managing in an Age of Digitization, Disruption and Discontent

AU - Akkermans, Henk

PY - 2018

Y1 - 2018

M3 - Book

SN - 9783319720166

BT - Service Operations Dynamics

PB - Palgrave Macmillan

CY - Cham

ER -