Service Quality Expectations

Assessment and Management

Research output: ThesisDoctoral ThesisScientific

267 Downloads (Pure)
Original languageEnglish
QualificationDoctor of Philosophy
Supervisors/Advisors
  • Pieters, Rik, Promotor
Award date3 Jul 1998
Publisher
Publication statusPublished - 1998

Cite this

@phdthesis{16c7722049c54310971ad9c0ce491d8f,
title = "Service Quality Expectations: Assessment and Management",
author = "H.C.A. Roest",
year = "1998",
language = "English",
publisher = "[n.n.]",

}

Service Quality Expectations : Assessment and Management. / Roest, H.C.A.

[n.n.], 1998.

Research output: ThesisDoctoral ThesisScientific

TY - THES

T1 - Service Quality Expectations

T2 - Assessment and Management

AU - Roest, H.C.A.

PY - 1998

Y1 - 1998

M3 - Doctoral Thesis

PB - [n.n.]

ER -