Strategy development for enterprise content management

M.T. Smits, R. O'Callaghan

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

Many organizations maintain a variety of systems and databases in a complex ad-hoc information infrastructure that does not fulfill the need for company-wide unstructured information management in business processes, business functions, and the extended enterprise. We present a framework and a method for implementing enterprise content management (ECM) in order to address this problem. Framework and method help to select content objects that can be brought under ECM to create business value and guide the IT investments needed to realize ECM. Framework and method were tested in a large high-tech organization that runs four key business processes and a very large set of unstructured content. Application of the framework and the method resulted in the identification of twenty core content objects and 100 content features that were well accepted by the thirty managers involved in two key business processes.
Original languageEnglish
Title of host publicationEnterprise Content Management in Information Systems Research
EditorsJ. vom Brocke, A. Simons
Place of PublicationBerlin
PublisherSpringer Verlag
Pages91-108
Number of pages287
ISBN (Print)978364297158
Publication statusPublished - 2014

Fingerprint

Strategy development
Content management
Business process
Information infrastructure
Ad hoc
Business value
Extended enterprise
Information management
Managers
Data base
High-tech
IT investment

Cite this

Smits, M. T., & O'Callaghan, R. (2014). Strategy development for enterprise content management. In J. vom Brocke, & A. Simons (Eds.), Enterprise Content Management in Information Systems Research (pp. 91-108). Berlin: Springer Verlag.
Smits, M.T. ; O'Callaghan, R. / Strategy development for enterprise content management. Enterprise Content Management in Information Systems Research. editor / J. vom Brocke ; A. Simons. Berlin : Springer Verlag, 2014. pp. 91-108
@inbook{8780bd9c5a964bb9b00a357770e60757,
title = "Strategy development for enterprise content management",
abstract = "Many organizations maintain a variety of systems and databases in a complex ad-hoc information infrastructure that does not fulfill the need for company-wide unstructured information management in business processes, business functions, and the extended enterprise. We present a framework and a method for implementing enterprise content management (ECM) in order to address this problem. Framework and method help to select content objects that can be brought under ECM to create business value and guide the IT investments needed to realize ECM. Framework and method were tested in a large high-tech organization that runs four key business processes and a very large set of unstructured content. Application of the framework and the method resulted in the identification of twenty core content objects and 100 content features that were well accepted by the thirty managers involved in two key business processes.",
author = "M.T. Smits and R. O'Callaghan",
note = "Pagination: 287",
year = "2014",
language = "English",
isbn = "978364297158",
pages = "91--108",
editor = "{vom Brocke}, J. and A. Simons",
booktitle = "Enterprise Content Management in Information Systems Research",
publisher = "Springer Verlag",
address = "Germany",

}

Smits, MT & O'Callaghan, R 2014, Strategy development for enterprise content management. in J vom Brocke & A Simons (eds), Enterprise Content Management in Information Systems Research. Springer Verlag, Berlin, pp. 91-108.

Strategy development for enterprise content management. / Smits, M.T.; O'Callaghan, R.

Enterprise Content Management in Information Systems Research. ed. / J. vom Brocke; A. Simons. Berlin : Springer Verlag, 2014. p. 91-108.

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

TY - CHAP

T1 - Strategy development for enterprise content management

AU - Smits, M.T.

AU - O'Callaghan, R.

N1 - Pagination: 287

PY - 2014

Y1 - 2014

N2 - Many organizations maintain a variety of systems and databases in a complex ad-hoc information infrastructure that does not fulfill the need for company-wide unstructured information management in business processes, business functions, and the extended enterprise. We present a framework and a method for implementing enterprise content management (ECM) in order to address this problem. Framework and method help to select content objects that can be brought under ECM to create business value and guide the IT investments needed to realize ECM. Framework and method were tested in a large high-tech organization that runs four key business processes and a very large set of unstructured content. Application of the framework and the method resulted in the identification of twenty core content objects and 100 content features that were well accepted by the thirty managers involved in two key business processes.

AB - Many organizations maintain a variety of systems and databases in a complex ad-hoc information infrastructure that does not fulfill the need for company-wide unstructured information management in business processes, business functions, and the extended enterprise. We present a framework and a method for implementing enterprise content management (ECM) in order to address this problem. Framework and method help to select content objects that can be brought under ECM to create business value and guide the IT investments needed to realize ECM. Framework and method were tested in a large high-tech organization that runs four key business processes and a very large set of unstructured content. Application of the framework and the method resulted in the identification of twenty core content objects and 100 content features that were well accepted by the thirty managers involved in two key business processes.

M3 - Chapter

SN - 978364297158

SP - 91

EP - 108

BT - Enterprise Content Management in Information Systems Research

A2 - vom Brocke, J.

A2 - Simons, A.

PB - Springer Verlag

CY - Berlin

ER -

Smits MT, O'Callaghan R. Strategy development for enterprise content management. In vom Brocke J, Simons A, editors, Enterprise Content Management in Information Systems Research. Berlin: Springer Verlag. 2014. p. 91-108