Subverting organizational control with IT

A case in China

R.M. Davison, Carol Ou

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Abstract

Studies of the dark side of Information Systems are encountered with increasing frequency. In this paper, we investigate how selected hotel employees in China deliberately subvert IT Policy in order to gain access to the IT applications that they believe essential to work. Following a review of the literature on IT governance, resistance and subversion, we engage in an interpretive case study of employee practices, drawing on the Work Systems framework to analyse employees’ work practices and subversive behaviour. We suggest that subversive IT behaviour may be more common than the limited literature would suggest and encourage researchers to probe these organisational practices and solutions in depth.
Original languageEnglish
Title of host publicationProceedings of the 21st American Conference on Information Systems (AMCIS 2015)
Place of PublicationPuerto Rico
PublisherAssociation for Information Systems
ISBN (Print)9780996683104
Publication statusPublished - 2015
Event21st American Conference on Information Systems - San Juan, Puerto Rico
Duration: 13 Aug 201515 Aug 2015

Conference

Conference21st American Conference on Information Systems
Abbreviated titleAMCIS 2015
CountryPuerto Rico
CitySan Juan
Period13/08/1515/08/15

Fingerprint

China
Employees
Organizational control
Interpretive case study
Organizational practices
IT policy
Hotel employees
Work practices
IT governance
Information systems

Cite this

Davison, R. M., & Ou, C. (2015). Subverting organizational control with IT: A case in China. In Proceedings of the 21st American Conference on Information Systems (AMCIS 2015) Puerto Rico: Association for Information Systems.
Davison, R.M. ; Ou, Carol. / Subverting organizational control with IT : A case in China. Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico : Association for Information Systems, 2015.
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abstract = "Studies of the dark side of Information Systems are encountered with increasing frequency. In this paper, we investigate how selected hotel employees in China deliberately subvert IT Policy in order to gain access to the IT applications that they believe essential to work. Following a review of the literature on IT governance, resistance and subversion, we engage in an interpretive case study of employee practices, drawing on the Work Systems framework to analyse employees’ work practices and subversive behaviour. We suggest that subversive IT behaviour may be more common than the limited literature would suggest and encourage researchers to probe these organisational practices and solutions in depth.",
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Davison, RM & Ou, C 2015, Subverting organizational control with IT: A case in China. in Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Association for Information Systems, Puerto Rico, 21st American Conference on Information Systems, San Juan, Puerto Rico, 13/08/15.

Subverting organizational control with IT : A case in China. / Davison, R.M.; Ou, Carol.

Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico : Association for Information Systems, 2015.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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Davison RM, Ou C. Subverting organizational control with IT: A case in China. In Proceedings of the 21st American Conference on Information Systems (AMCIS 2015). Puerto Rico: Association for Information Systems. 2015