Taking Citizens Seriously: applying Hirschman's model to various practices of customer-oriented e-governance

H.P.M. van Duivenboden, A.M.B. Lips

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific

Cite this

@inproceedings{2be9cac0a8844accb0f3062a1ad166d4,

title = "Taking Citizens Seriously: applying Hirschman's model to various practices of customer-oriented e-governance",

author = "{van Duivenboden}, H.P.M. and A.M.B. Lips",

year = "2003",

language = "English",

isbn = "1586033212",

pages = "209--226",

editor = "A. Salminen",

booktitle = "Governing Networks",

publisher = "IOS Press",

address = "Netherlands",

}