Taking Citizens Seriously: applying Hirschman's model to various practices of customer-oriented e-governance

H.P.M. van Duivenboden, A.M.B. Lips

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientific

Original languageEnglish
Title of host publicationGoverning Networks
EditorsA. Salminen
Place of PublicationAmsterdam, The Netherlands
PublisherIOS Press
Pages209-226
ISBN (Print)1586033212
Publication statusPublished - 2003

Cite this

van Duivenboden, H. P. M., & Lips, A. M. B. (2003). Taking Citizens Seriously: applying Hirschman's model to various practices of customer-oriented e-governance. In A. Salminen (Ed.), Governing Networks (pp. 209-226). IOS Press.