Teacher interventions in a problem-based hospitality management programme

The purpose of this case study was to investigate to what extent tutor interventions in a problem-based learning environment are in line with a learner-oriented approach to teaching. Using extensive observations, this study demonstrated that the seven tutors in our sample apply predominantly teacher-oriented interventions. There was limited evidence that the seven tutors challenged and encouraged students to diagnose, monitor and evaluate their own learning strategies. The findings suggest that a number of actions need to be undertaken to stimulate tutors to apply more learner-oriented interventions. The developed observation instrument can support tutors to gain insight into their tutor interventions.