The design and evaluation of a knowledge-intensive system

A. Gunawan; H.J. van den Herik; M.A. Wahdan; B.A. van de Walle; A. Athuri

doi:10.1016/j.sbspro.2012.11.137

The design and evaluation of a knowledge-intensive system

A. Gunawan, H.J. van den Herik, M.A. Wahdan, B.A. van de Walle, A. Athuri

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Abstract

To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.

Original language	English
Title of host publication	Proceedings of the international congress on interdisciplinary business and social science 2012
Editors	F.L. Gaol
Publisher	Elsevier Ltd.
Pages	375-380
Volume	65
DOIs	https://doi.org/10.1016/j.sbspro.2012.11.137
Publication status	Published - 2012

Publication series

Name	Procedia social and behavioral sciences
Volume	65

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10.1016/j.sbspro.2012.11.137

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Gunawan, A., van den Herik, H. J., Wahdan, M. A., van de Walle, B. A., & Athuri, A. (2012). The design and evaluation of a knowledge-intensive system. In F. L. Gaol (Ed.), Proceedings of the international congress on interdisciplinary business and social science 2012 (Vol. 65, pp. 375-380). (Procedia social and behavioral sciences; Vol. 65). Elsevier Ltd.. https://doi.org/10.1016/j.sbspro.2012.11.137

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title = "The design and evaluation of a knowledge-intensive system",

abstract = "To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.",

author = "A. Gunawan and {van den Herik}, H.J. and M.A. Wahdan and {van de Walle}, B.A. and A. Athuri",

year = "2012",

doi = "10.1016/j.sbspro.2012.11.137",

language = "English",

volume = "65",

series = "Procedia social and behavioral sciences",

publisher = "Elsevier Ltd.",

pages = "375--380",

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}

Gunawan, A, van den Herik, HJ, Wahdan, MA, van de Walle, BA & Athuri, A 2012, The design and evaluation of a knowledge-intensive system. in FL Gaol (ed.), Proceedings of the international congress on interdisciplinary business and social science 2012. vol. 65, Procedia social and behavioral sciences, vol. 65, Elsevier Ltd., pp. 375-380. https://doi.org/10.1016/j.sbspro.2012.11.137

The design and evaluation of a knowledge-intensive system. / Gunawan, A.; van den Herik, H.J.; Wahdan, M.A. et al.
Proceedings of the international congress on interdisciplinary business and social science 2012. ed. / F.L. Gaol. Vol. 65 Elsevier Ltd., 2012. p. 375-380 (Procedia social and behavioral sciences; Vol. 65).

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

TY - GEN

T1 - The design and evaluation of a knowledge-intensive system

AU - Gunawan, A.

AU - van den Herik, H.J.

AU - Wahdan, M.A.

AU - van de Walle, B.A.

AU - Athuri, A.

PY - 2012

Y1 - 2012

N2 - To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.

AB - To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.

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DO - 10.1016/j.sbspro.2012.11.137

M3 - Conference contribution

VL - 65

T3 - Procedia social and behavioral sciences

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EP - 380

BT - Proceedings of the international congress on interdisciplinary business and social science 2012

A2 - Gaol, F.L.

PB - Elsevier Ltd.

ER -

The design and evaluation of a knowledge-intensive system

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