The design and evaluation of a knowledge-intensive system

A. Gunawan, H.J. van den Herik, M.A. Wahdan, B.A. van de Walle, A. Athuri

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

    Abstract

    To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.
    Original languageEnglish
    Title of host publicationProceedings of the international congress on interdisciplinary business and social science 2012
    EditorsF.L. Gaol
    PublisherElsevier Ltd.
    Pages375-380
    Volume65
    DOIs
    Publication statusPublished - 2012

    Publication series

    NameProcedia social and behavioral sciences
    Volume65

    Fingerprint

    Evaluation
    Managers
    Literacy
    Usefulness
    Principal components
    Confidence

    Cite this

    Gunawan, A., van den Herik, H. J., Wahdan, M. A., van de Walle, B. A., & Athuri, A. (2012). The design and evaluation of a knowledge-intensive system. In F. L. Gaol (Ed.), Proceedings of the international congress on interdisciplinary business and social science 2012 (Vol. 65, pp. 375-380). (Procedia social and behavioral sciences; Vol. 65). Elsevier Ltd.. https://doi.org/10.1016/j.sbspro.2012.11.137
    Gunawan, A. ; van den Herik, H.J. ; Wahdan, M.A. ; van de Walle, B.A. ; Athuri, A. / The design and evaluation of a knowledge-intensive system. Proceedings of the international congress on interdisciplinary business and social science 2012. editor / F.L. Gaol. Vol. 65 Elsevier Ltd., 2012. pp. 375-380 (Procedia social and behavioral sciences).
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    title = "The design and evaluation of a knowledge-intensive system",
    abstract = "To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.",
    author = "A. Gunawan and {van den Herik}, H.J. and M.A. Wahdan and {van de Walle}, B.A. and A. Athuri",
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    Gunawan, A, van den Herik, HJ, Wahdan, MA, van de Walle, BA & Athuri, A 2012, The design and evaluation of a knowledge-intensive system. in FL Gaol (ed.), Proceedings of the international congress on interdisciplinary business and social science 2012. vol. 65, Procedia social and behavioral sciences, vol. 65, Elsevier Ltd., pp. 375-380. https://doi.org/10.1016/j.sbspro.2012.11.137

    The design and evaluation of a knowledge-intensive system. / Gunawan, A.; van den Herik, H.J.; Wahdan, M.A.; van de Walle, B.A.; Athuri, A.

    Proceedings of the international congress on interdisciplinary business and social science 2012. ed. / F.L. Gaol. Vol. 65 Elsevier Ltd., 2012. p. 375-380 (Procedia social and behavioral sciences; Vol. 65).

    Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

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    AU - Athuri, A.

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    AB - To make an appropriate decision, a manager needs to be supported with qualified information and adequate knowledge in interpreting the information. A challenging situation arises when the manager has only limited time for formulating an appropriate decision. One of the solutions is to support the manager with a Knowledge-intensive System (KIS). The paper presents the findings of an evaluation of a KIS called Leading to Information Access (LIA). There are four principal components in the evaluation of LIA, namely (1) an acceptable satisfaction level in using LIA, (2) good assessment of LIA s performance, (3) an acceptable level of computer literacy, and (4) a high confidence of LIA s usefulness.

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    Gunawan A, van den Herik HJ, Wahdan MA, van de Walle BA, Athuri A. The design and evaluation of a knowledge-intensive system. In Gaol FL, editor, Proceedings of the international congress on interdisciplinary business and social science 2012. Vol. 65. Elsevier Ltd. 2012. p. 375-380. (Procedia social and behavioral sciences). https://doi.org/10.1016/j.sbspro.2012.11.137