The effect of organizational learning from performance feedback on team attention focus

G.J.M. Lucas, Marius Zijlmans, M.T.H. Meeus, D.P. Blettner

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

Abstract

In this chapter, we present a theory on how organizational performance feedback influences individual decision-maker cognitions and thereby changes a team’s attention focus in terms of strategy. We argue that when performance compares unfavorably to aspiration levels, decision-makers reconsider current strategies in favor of unfamiliar, uncertain ones and become more risk tolerant. Furthermore, as decision-makers devote additional cognitive resources to do so, changes in attention focus in a decision-making team will be observed. Using data from a business simulation and repeated questionnaires, we capture the teams’ attention focus and the organizational performance feedback evaluation process of the individuals and teams.
Original languageEnglish
Title of host publicationNew Horizons in Managerial and Organizational Cognition.
Subtitle of host publication Uncertainty and Strategic Decision making.
EditorsK.J. Sund, R.J. Galavan, A.S. Huff
PublisherEmerald Group Publishing Ltd.
Pages171-191
ISBN (Print)978-1-78635-170-8
Publication statusPublished - 1 Oct 2016

Publication series

NameNew Horizons in Managerial Cognition

Fingerprint

Decision maker
Organizational learning
Performance feedback
Organizational performance
Resources
Cognition
Evaluation
Aspiration Level
Questionnaire
Team decision making
Business simulation

Keywords

  • Organizational performance feedback; attention; strategic decision-making

Cite this

Lucas, G. J. M., Zijlmans, M., Meeus, M. T. H., & Blettner, D. P. (2016). The effect of organizational learning from performance feedback on team attention focus. In K. J. Sund, R. J. Galavan, & A. S. Huff (Eds.), New Horizons in Managerial and Organizational Cognition.: Uncertainty and Strategic Decision making. (pp. 171-191). (New Horizons in Managerial Cognition). Emerald Group Publishing Ltd..
Lucas, G.J.M. ; Zijlmans, Marius ; Meeus, M.T.H. ; Blettner, D.P. / The effect of organizational learning from performance feedback on team attention focus. New Horizons in Managerial and Organizational Cognition.: Uncertainty and Strategic Decision making.. editor / K.J. Sund ; R.J. Galavan ; A.S. Huff. Emerald Group Publishing Ltd., 2016. pp. 171-191 (New Horizons in Managerial Cognition).
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Lucas, GJM, Zijlmans, M, Meeus, MTH & Blettner, DP 2016, The effect of organizational learning from performance feedback on team attention focus. in KJ Sund, RJ Galavan & AS Huff (eds), New Horizons in Managerial and Organizational Cognition.: Uncertainty and Strategic Decision making.. New Horizons in Managerial Cognition, Emerald Group Publishing Ltd., pp. 171-191.

The effect of organizational learning from performance feedback on team attention focus. / Lucas, G.J.M.; Zijlmans, Marius; Meeus, M.T.H.; Blettner, D.P.

New Horizons in Managerial and Organizational Cognition.: Uncertainty and Strategic Decision making.. ed. / K.J. Sund; R.J. Galavan; A.S. Huff. Emerald Group Publishing Ltd., 2016. p. 171-191 (New Horizons in Managerial Cognition).

Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

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Lucas GJM, Zijlmans M, Meeus MTH, Blettner DP. The effect of organizational learning from performance feedback on team attention focus. In Sund KJ, Galavan RJ, Huff AS, editors, New Horizons in Managerial and Organizational Cognition.: Uncertainty and Strategic Decision making.. Emerald Group Publishing Ltd. 2016. p. 171-191. (New Horizons in Managerial Cognition).