Advertising remains not only a very visible marketing instrument, it is also one of the most-often used marketing tools. Still, when looking at the sales response it generates in consumer-good markets, a typical advertising elasticity is small at best. This raises the question, why do so many managers continue to invest in an instruments whose ROI is so hard to demonstrate, especially in times when marketing is under increasing scrutiny to justify its relevance? We argue that sales (consumer) response may not be the only metric one should focus on, and explore alternative benefits advertising my bring to FMCG brands and companies. In so doing, we expand the usual scope of advertising response metrics.
|Title of host publication||Liber Amicorum in Honor of Peter Leeflang|
|Editors||J.C. Hoekstra, J.E. Wieringa, P.C. Verhoef|
|Place of Publication||Groningen|
|Publication status||Published - 2011|