The human degree of care. Professional loving care for people with a mild intellectual disability

An explorative study

M. Hermsen, P.J.C.M. Embregts, A.H.C. Hendriks, N. Frielink

Research output: Contribution to journalArticleScientificpeer-review

Abstract

Background
Research has shown that care staff are not always able to offer quality care. Commercialisation and market forces within the care sector are often pointed to as an explanation for this shortcoming. In the present study, insight is gained into the possible connections between the commercialisation of care, on the one hand, and the shrinkage of possibilities and motivation to offer professional loving care, on the other hand, from the perspective of care staff working with people with mild intellectual disabilities.
Method
Semi‐structured qualitative interviews were conducted with 28 care staff working with people with mild intellectual disabilities. Scientific research methods were combined with normative ethical reflection to examine the internal morals of the care staff.
Results
According to participating care staff, an affiliation with and recognition of the client form the basis for professional loving care. Care staff recognise that their profession is increasingly being built upon manageability and accountability, and this is making their jobs more difficult.
Conclusion
We conclude that care staff perceive the precedence given to the smooth running of production processes over investment in direct contact with clients to be a real threat to the quality of care. Concerns about declining motivation and loss of work satisfaction as a result of the commercialisation of care are only partly acknowledged by care staff. While shrinkage of space for professional loving care is recognised, one can hardly speak of declining motivation.
Original languageEnglish
Pages (from-to)221-232
JournalJournal of Intellectual Disability Research
Volume58
Issue number3
DOIs
Publication statusPublished - 2014

Fingerprint

Job Satisfaction
Interviews
Intellectual Disability
Staff
Commercialization

Cite this

@article{31973000aa3548d59c4230c9d4f5d969,
title = "The human degree of care. Professional loving care for people with a mild intellectual disability: An explorative study",
abstract = "BackgroundResearch has shown that care staff are not always able to offer quality care. Commercialisation and market forces within the care sector are often pointed to as an explanation for this shortcoming. In the present study, insight is gained into the possible connections between the commercialisation of care, on the one hand, and the shrinkage of possibilities and motivation to offer professional loving care, on the other hand, from the perspective of care staff working with people with mild intellectual disabilities.MethodSemi‐structured qualitative interviews were conducted with 28 care staff working with people with mild intellectual disabilities. Scientific research methods were combined with normative ethical reflection to examine the internal morals of the care staff.ResultsAccording to participating care staff, an affiliation with and recognition of the client form the basis for professional loving care. Care staff recognise that their profession is increasingly being built upon manageability and accountability, and this is making their jobs more difficult.ConclusionWe conclude that care staff perceive the precedence given to the smooth running of production processes over investment in direct contact with clients to be a real threat to the quality of care. Concerns about declining motivation and loss of work satisfaction as a result of the commercialisation of care are only partly acknowledged by care staff. While shrinkage of space for professional loving care is recognised, one can hardly speak of declining motivation.",
author = "M. Hermsen and P.J.C.M. Embregts and A.H.C. Hendriks and N. Frielink",
year = "2014",
doi = "10.1111/j.1365-2788.2012.01638.x",
language = "English",
volume = "58",
pages = "221--232",
journal = "Journal of Intellectual Disability Research",
issn = "0964-2633",
publisher = "Wiley-Blackwell",
number = "3",

}

The human degree of care. Professional loving care for people with a mild intellectual disability : An explorative study. / Hermsen, M.; Embregts, P.J.C.M.; Hendriks, A.H.C.; Frielink, N.

In: Journal of Intellectual Disability Research, Vol. 58, No. 3, 2014, p. 221-232.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - The human degree of care. Professional loving care for people with a mild intellectual disability

T2 - An explorative study

AU - Hermsen, M.

AU - Embregts, P.J.C.M.

AU - Hendriks, A.H.C.

AU - Frielink, N.

PY - 2014

Y1 - 2014

N2 - BackgroundResearch has shown that care staff are not always able to offer quality care. Commercialisation and market forces within the care sector are often pointed to as an explanation for this shortcoming. In the present study, insight is gained into the possible connections between the commercialisation of care, on the one hand, and the shrinkage of possibilities and motivation to offer professional loving care, on the other hand, from the perspective of care staff working with people with mild intellectual disabilities.MethodSemi‐structured qualitative interviews were conducted with 28 care staff working with people with mild intellectual disabilities. Scientific research methods were combined with normative ethical reflection to examine the internal morals of the care staff.ResultsAccording to participating care staff, an affiliation with and recognition of the client form the basis for professional loving care. Care staff recognise that their profession is increasingly being built upon manageability and accountability, and this is making their jobs more difficult.ConclusionWe conclude that care staff perceive the precedence given to the smooth running of production processes over investment in direct contact with clients to be a real threat to the quality of care. Concerns about declining motivation and loss of work satisfaction as a result of the commercialisation of care are only partly acknowledged by care staff. While shrinkage of space for professional loving care is recognised, one can hardly speak of declining motivation.

AB - BackgroundResearch has shown that care staff are not always able to offer quality care. Commercialisation and market forces within the care sector are often pointed to as an explanation for this shortcoming. In the present study, insight is gained into the possible connections between the commercialisation of care, on the one hand, and the shrinkage of possibilities and motivation to offer professional loving care, on the other hand, from the perspective of care staff working with people with mild intellectual disabilities.MethodSemi‐structured qualitative interviews were conducted with 28 care staff working with people with mild intellectual disabilities. Scientific research methods were combined with normative ethical reflection to examine the internal morals of the care staff.ResultsAccording to participating care staff, an affiliation with and recognition of the client form the basis for professional loving care. Care staff recognise that their profession is increasingly being built upon manageability and accountability, and this is making their jobs more difficult.ConclusionWe conclude that care staff perceive the precedence given to the smooth running of production processes over investment in direct contact with clients to be a real threat to the quality of care. Concerns about declining motivation and loss of work satisfaction as a result of the commercialisation of care are only partly acknowledged by care staff. While shrinkage of space for professional loving care is recognised, one can hardly speak of declining motivation.

U2 - 10.1111/j.1365-2788.2012.01638.x

DO - 10.1111/j.1365-2788.2012.01638.x

M3 - Article

VL - 58

SP - 221

EP - 232

JO - Journal of Intellectual Disability Research

JF - Journal of Intellectual Disability Research

SN - 0964-2633

IS - 3

ER -