The impact of ERP implementation on the financial performance of the firm: An empirical study

Irfan Ali

Research output: ThesisDoctoral Thesis

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This thesis consists of eight chapters on investment in ERP and its impact on financial performance of adopters and non-adopters. In first two chapters, we discuss ERP implementation in general and why it is interesting to focus on the context of Pakistan and literature review respectively. The conceptual innovation of research is the cost of not investing in IT is discussed in chapter three. In this chapter, an ITIVJ Model has been developed based on Game-theoretic ground and review of past studies. It has also been shown how the cost of not investing can be used to extend a traditional decision model based on NPV. Chapter four and five focus on variables and hypotheses and data and methodology respectively. It has also been probed in these chapters that how ERP implementation affect variables representing the operational and strategic performance of adopters and non-adopters. Chapter six explore the results of statistical techniques used in this study. The main result of the research is that companies implementing ERP are not necessarily doing better after implementation, but they perform better than the non-adopters whose financial performance generally degraded in the same period of time. These results also validate the model developed in chapter three. The discussion and limitation are given in chapter seven whereas chapter eight conclude the dissertation and provide the gaps for future research.
Original languageEnglish
QualificationDoctor of Philosophy
Awarding Institution
  • Tilburg University
  • van den Heuvel, Willem-Jan, Promotor
  • Weigand, Hans, Co-promotor
Award date5 Dec 2016
Place of PublicationTilburg
Print ISBNs9789056684983
Publication statusPublished - 2016


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