Knowledge, guanxi and technology are mutually entangled in the workplace in China. We document how these three concepts interact and pay particular attention to guanxi - the mutually reciprocal relationships that govern Chinese social and work lives. We draw upon multiple sources of evidence to develop six theoretical propositions. Initial validation of the propositions is conducted by studying the working practices of Chinese knowledge workers. Given the lack of non-Western, emic research of how knowledge is sought and shared, we believe that our findings and associated theorizing make a significant contribution to the knowledge management (KM) literature. We consider the implications for future KM research and practice and provide specific advice aimed at developing a more global understanding of informal knowledge management.
|Title of host publication||Proceedings of the 72nd Academy of Management Conference|
|Place of Publication||Boston|
|Publisher||Academy of Management|
|Publication status||Published - 2012|