The integration of internal and external quality

A strategic program approach

H.C.A. Roest, T.M.M. Verhallen

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

83 Downloads (Pure)
Original languageEnglish
Title of host publication2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995
PublisherUnknown Publisher
Publication statusPublished - 1995

Cite this

Roest, H. C. A., & Verhallen, T. M. M. (1995). The integration of internal and external quality: A strategic program approach. In 2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995 Unknown Publisher.
Roest, H.C.A. ; Verhallen, T.M.M. / The integration of internal and external quality : A strategic program approach. 2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995. Unknown Publisher, 1995.
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booktitle = "2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995",
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Roest, HCA & Verhallen, TMM 1995, The integration of internal and external quality: A strategic program approach. in 2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995. Unknown Publisher.

The integration of internal and external quality : A strategic program approach. / Roest, H.C.A.; Verhallen, T.M.M.

2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995. Unknown Publisher, 1995.

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

TY - GEN

T1 - The integration of internal and external quality

T2 - A strategic program approach

AU - Roest, H.C.A.

AU - Verhallen, T.M.M.

PY - 1995

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M3 - Conference contribution

BT - 2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995

PB - Unknown Publisher

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Roest HCA, Verhallen TMM. The integration of internal and external quality: A strategic program approach. In 2nd International Conference on Recent Advances in Retailing and Services Science, Broadbeach, Sydney, Australia, July, 1995. Unknown Publisher. 1995