| Original language | English |
|---|---|
| Title of host publication | Quality management, in services |
| Place of Publication | Paris |
| Publisher | EIASM |
| Pages | 21-36 |
| Publication status | Published - 1994 |
Publication series
| Name | |
|---|---|
| Number | 3 |
The marketing of quality
- H.C.A. Roest
- , T.M.M. Verhallen
Research output: Chapter in Book/Report/Conference proceeding › Chapter › Professional
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