The nomological net of perceived service quality

Research output: Contribution to journalArticleScientificpeer-review

349 Downloads (Pure)
Original languageEnglish
Pages (from-to)336-351
Number of pages16
JournalInternational Journal of Service Industry Management
Volume8
Issue number4
Publication statusPublished - 1997

Cite this

@article{f271d9035057467eb74b60e5a25ac58c,
title = "The nomological net of perceived service quality",
author = "H.C.A. Roest and R. Pieters",
note = "Pagination: 16",
year = "1997",
language = "English",
volume = "8",
pages = "336--351",
journal = "International Journal of Service Industry Management",
issn = "0956-4233",
publisher = "MCB University Press",
number = "4",

}

The nomological net of perceived service quality. / Roest, H.C.A.; Pieters, R.

In: International Journal of Service Industry Management, Vol. 8, No. 4, 1997, p. 336-351.

Research output: Contribution to journalArticleScientificpeer-review

TY - JOUR

T1 - The nomological net of perceived service quality

AU - Roest, H.C.A.

AU - Pieters, R.

N1 - Pagination: 16

PY - 1997

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M3 - Article

VL - 8

SP - 336

EP - 351

JO - International Journal of Service Industry Management

JF - International Journal of Service Industry Management

SN - 0956-4233

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