The redesign of a warranty distribution network with recovery processes

J. Ashayeri, N. Ma, R. Sotirov

Research output: Contribution to journalArticleScientificpeer-review

15 Citations (Scopus)

Abstract

A warranty distribution network provides aftersales warranty services to customers and resembles a closed-loop supply chain network with specific challenges for reverse flows management like recovery, repair, and reflow of refurbished products. We present here a nonlinear and nonconvex mixed integer programming model for the design of the warranty distribution network of a semiconductor company which is operated by an outsourced third party logistics service provider. The application of the model to the real-life case provides an improved distribution network flow and rearranged warehouse and recovery locations, and resulted in weekly cost savings of 3.4% for the considered item.
Original languageEnglish
Pages (from-to)184-197
JournalTransportation Research Part E: Logistics and Transportation Review
Volume77
DOIs
Publication statusPublished - May 2015

Keywords

  • Warranty distribution network
  • supply chain
  • Nonlinear mixed integer programming

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