Three's a crowd: the tangle of principal-agent relationships in a supplier-buyer-customer service triad

Research output: Chapter in Book/Report/Conference proceedingConference contributionScientificpeer-review

Original languageEnglish
Title of host publicationServing the world
Subtitle of host publicationproceedings of the 4th production and operations conference, 2-4 july, Amsterdam The Netherlands
EditorsD.P. Donk
PublisherUnknown Publisher
ISBN (Print)9789491621000
Publication statusPublished - 2012
Externally publishedYes

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