Undercover research into text quality as a tool for communication management

the case of the Dutch tax department

J. Renkema

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

    76 Downloads (Pure)
    Original languageEnglish
    Title of host publicationReading and Writing Public Documents
    EditorsD. Janssen, R. Neutelings
    Place of PublicationAmsterdam
    PublisherJohn Benjamins
    Pages37-57
    Publication statusPublished - 2001

    Cite this

    Renkema, J. (2001). Undercover research into text quality as a tool for communication management: the case of the Dutch tax department. In D. Janssen, & R. Neutelings (Eds.), Reading and Writing Public Documents (pp. 37-57). Amsterdam: John Benjamins.
    Renkema, J. / Undercover research into text quality as a tool for communication management : the case of the Dutch tax department. Reading and Writing Public Documents. editor / D. Janssen ; R. Neutelings. Amsterdam : John Benjamins, 2001. pp. 37-57
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    author = "J. Renkema",
    year = "2001",
    language = "English",
    pages = "37--57",
    editor = "D. Janssen and R. Neutelings",
    booktitle = "Reading and Writing Public Documents",
    publisher = "John Benjamins",

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    Renkema, J 2001, Undercover research into text quality as a tool for communication management: the case of the Dutch tax department. in D Janssen & R Neutelings (eds), Reading and Writing Public Documents. John Benjamins, Amsterdam, pp. 37-57.

    Undercover research into text quality as a tool for communication management : the case of the Dutch tax department. / Renkema, J.

    Reading and Writing Public Documents. ed. / D. Janssen; R. Neutelings. Amsterdam : John Benjamins, 2001. p. 37-57.

    Research output: Chapter in Book/Report/Conference proceedingChapterScientificpeer-review

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    T1 - Undercover research into text quality as a tool for communication management

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    AU - Renkema, J.

    PY - 2001

    Y1 - 2001

    M3 - Chapter

    SP - 37

    EP - 57

    BT - Reading and Writing Public Documents

    A2 - Janssen, D.

    A2 - Neutelings, R.

    PB - John Benjamins

    CY - Amsterdam

    ER -

    Renkema J. Undercover research into text quality as a tool for communication management: the case of the Dutch tax department. In Janssen D, Neutelings R, editors, Reading and Writing Public Documents. Amsterdam: John Benjamins. 2001. p. 37-57