When is IT unavailability a strategic risk?: A study in the context of cloud computing

Amin Khodabandeh Amiri; Hasan Cavusoglu; Izak Bensbasat

When is IT unavailability a strategic risk?: A study in the context of cloud computing

Amin Khodabandeh Amiri, Hasan Cavusoglu, Izak Bensbasat

Research output: Chapter in Book/Report/Conference proceeding › Conference contribution › Scientific › peer-review

Abstract

As organizations are becoming increasingly dependent on Information Technologies (IT) to run their business processes, they are also becoming more susceptible to its discontinuity. Anecdotal evident exists for many cases of IT service interruption that resulted in strategic consequences such as financial losses, negative stock market reactions, reputational damages or even organizations’ existence. However, not all IT Unavailability incidents have caused strategic losses. This research-in-progress paper proposes a model to help understand when an IT unavailability risk is a strategic risk and in need of special attention by board members and senior executives. A survey is proposed to be conducted to examine the validity of the model in the Cloud Computing context.

Original language	English
Title of host publication	Proceedings of the ICIS 2014
Publisher	Association for Information Systems
Publication status	Published - 2014
Externally published	Yes
Event	the 2014 International Conference on Information Systems - Auckland, New Zealand Duration: 14 Dec 2014 → …

Conference

Conference	the 2014 International Conference on Information Systems
Abbreviated title	ICIS 2014
Country/Territory	New Zealand
City	Auckland
Period	14/12/14 → …

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https://aisel.aisnet.org/icis2014/proceedings/ISGovernance/12/

Cite this

@inproceedings{0f17affb2d3148d4ad93d06ac8f94c9b,

title = "When is IT unavailability a strategic risk?: A study in the context of cloud computing",

abstract = "As organizations are becoming increasingly dependent on Information Technologies (IT) to run their business processes, they are also becoming more susceptible to its discontinuity. Anecdotal evident exists for many cases of IT service interruption that resulted in strategic consequences such as financial losses, negative stock market reactions, reputational damages or even organizations{\textquoteright} existence. However, not all IT Unavailability incidents have caused strategic losses. This research-in-progress paper proposes a model to help understand when an IT unavailability risk is a strategic risk and in need of special attention by board members and senior executives. A survey is proposed to be conducted to examine the validity of the model in the Cloud Computing context.",

author = "{Khodabandeh Amiri}, Amin and Hasan Cavusoglu and Izak Bensbasat",

year = "2014",

language = "English",

booktitle = "Proceedings of the ICIS 2014",

publisher = "Association for Information Systems",

address = "United States",

note = "the 2014 International Conference on Information Systems , ICIS 2014 ; Conference date: 14-12-2014",

}

Khodabandeh Amiri, A, Cavusoglu, H & Bensbasat, I 2014, When is IT unavailability a strategic risk?: A study in the context of cloud computing. in Proceedings of the ICIS 2014. Association for Information Systems, the 2014 International Conference on Information Systems , Auckland, New Zealand, 14/12/14. <https://aisel.aisnet.org/icis2014/proceedings/ISGovernance/12/>

TY - GEN

T1 - When is IT unavailability a strategic risk?: A study in the context of cloud computing

AU - Khodabandeh Amiri, Amin

AU - Cavusoglu, Hasan

AU - Bensbasat, Izak

PY - 2014

Y1 - 2014

N2 - As organizations are becoming increasingly dependent on Information Technologies (IT) to run their business processes, they are also becoming more susceptible to its discontinuity. Anecdotal evident exists for many cases of IT service interruption that resulted in strategic consequences such as financial losses, negative stock market reactions, reputational damages or even organizations’ existence. However, not all IT Unavailability incidents have caused strategic losses. This research-in-progress paper proposes a model to help understand when an IT unavailability risk is a strategic risk and in need of special attention by board members and senior executives. A survey is proposed to be conducted to examine the validity of the model in the Cloud Computing context.

AB - As organizations are becoming increasingly dependent on Information Technologies (IT) to run their business processes, they are also becoming more susceptible to its discontinuity. Anecdotal evident exists for many cases of IT service interruption that resulted in strategic consequences such as financial losses, negative stock market reactions, reputational damages or even organizations’ existence. However, not all IT Unavailability incidents have caused strategic losses. This research-in-progress paper proposes a model to help understand when an IT unavailability risk is a strategic risk and in need of special attention by board members and senior executives. A survey is proposed to be conducted to examine the validity of the model in the Cloud Computing context.

M3 - Conference contribution

BT - Proceedings of the ICIS 2014

PB - Association for Information Systems

T2 - the 2014 International Conference on Information Systems

Y2 - 14 December 2014

ER -

When is IT unavailability a strategic risk?: A study in the context of cloud computing

Abstract

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